An Open Letter to Comcast Customer Support

Dear Comcast Customer Support, You are broken. I don’t blame you for what you are, but you need to change. I don’t normally say that because I believe entities have a right to exist as they please – whether their choices lead them towards salvation or destruction. But in your case I will make an exception. I understand something as large as you has some inefficiencies. You are truly a behemoth. But there are a couple types of behemonths: the first one is large because it has exercised and grown and shown not only tremendous discipline but insight.

Down with Daylight Saving Time. Or Standard Time. Just Pick One.

I’ve decided that I’m going to protest Standard Time the next time that shift happens, next fall. I dislike having to reset all my clocks twice a year but I truly hate having to reset my own body clock. It messes me up. I feel sleep deprived. It takes weeks to get back on schedule. It JUST AIN’T WORTH IT. So… we will “spring ahead” in the spring and I’ll painfully, slowly, and begrudgingly adjust my internal clock accordingly. Eventually I’ll get up an hour earlier. But then in the fall when we “fall back,” – when I normally would have gained an hour of sleep – I’m not going to get up an hour later like I did this year.